Return, Refund and Cancellation Policy

1. Cancellation Policy:

If you wish to cancel your order, please notify us within 1 hour of placing the order, providing the reason for cancellation.

For prepaid orders, the refund will be credited to your account within 4-7 working days.

2. Returns and Refund Policy:

Due to the nature of our products being food items, we are unable to accept returns once the order has been delivered.

However, if there is any issue with your order, please contact us using any of the following methods:
Customer care number: +91-124-4245350
Instagram: @jolochip
Email address:

Our dedicated team will review your case and provide assistance, whether it be a replacement or refund, based on the specific circumstances.

At Jolochip, we strive to ensure customer satisfaction and deliver a delightful experience. Please feel free to reach out to us if you have any concerns or queries.